City of York Council has engaged the help of Barracuda Networks, a leading provider of cloud-enabled security solutions, to help protect its Office 365 data with the security firm’s flagship product, Cloud-to-Cloud Backup.
The City of York Council in Yorkshire, England, is the
unitary authority responsible for allocating resources and delivering services
to the more than 210,000 residents of the City of York. For Infrastructure
Services Technical Lead, Ian Towner, that responsibility includes the duty to
ensure that data is fully protected, whether it is stored on-premises or in the
“A strong, full-featured backup solution is critically important,” says Towner. “It’s the key to protecting our constituents’ data privacy, to maintaining regulatory compliance, and to ensuring the Council can maintain service levels and operate efficiently without interruption. My team takes all of that very seriously.”
Until early 2019, the Council’s email and other office and
collaboration solutions were hosted on-premises. The OEM backup solution that
accompanied these systems was satisfactory: It enabled fast data restoration
and provided offsite duplication of backups for extra security.
However, once migrated to Office 365, the Council required a
new backup solution that guaranteed data privacy and granular recovery of data
which could be impacted by ransomware attacks or accidental deletion.
City of York Council decision makers had a series of key
requirements which had to be met, before deciding on Barracuda’s Cloud-to-Cloud
backup. These included: support for two factor authentication, no on-premises
controllers, data had to be stored at rest in the UK, and it had to back up all
Office 365 data—not just Exchange, but also Teams, OneDrive, and SharePoint.
Barracuda Cloud-to-Cloud Backup met all those requirements,
but a few other factors made it a clear-cut decision for the council.
Ian Towner, Infrastructure Services Technical Lead, City of York Council comments: “Barracuda Cloud-to-Cloud Backup makes it very easy to find and restore individual files in a very granular way. And it’s just as simple to restore entire mailboxes, for instance if an employee leaves and later returns.”
“Another thing I like is the fact that admin functions and
access policies are separate from Office 365. So we can have a very small
number of people authorised to make changes—it wouldn’t do to have a rogue
email admin able to delete records!”
Giovanni Goduti, Regional Vice President for Northern Europe at Barracuda comments “We are thrilled to be working with the City of York Council who have demonstrated a proactive attempt to ensure that the sensitive data contained on its servers are protected and insured against the increasing threat of ransomware attacks, and the ever-present fears of ‘accidental deletion’ of important files or constituent information.”