Networking

GSMA launches AI maturity roadmap

The GSMA today launched a first industry-wide Responsible AI (RAI) Maturity Roadmap to provide telecoms operators with the tools and guidance to test and assess their responsible use of the technology. Recognising that the overall opportunity derived from the expanded use of AI within the telecoms sector is estimated by McKinsey to be as high as $680 billion over the next 15-20 years, the GSMA is uniting the industry in using the technology ethically and responsibly – the first time a whole sector has committed to a common approach to AI. The roadmap, developed based on insights by McKinsey, will allow telecoms organisations to assess where they currently stand in terms of their existing maturity in using AI responsibly against where they want to go, i.e. their ambitions and needs, and provide clear guidance and measurement tools to help them get there, while ensuring industry-wide best practice in the responsible use of the technology. Its development follows the well-established commitments of many mobile network operators (MNOs) to ensure the exploration and integration of AI within their work has been and is done in ethical and responsible ways. Following extensive industry consultation, the GSMA has taken these approaches and combined them with existing global regulations, recommendations and standards from international organisations including the OECD, and the UNESCO Recommendation on the Ethics of AI to create a roadmap for the whole industry to align on the use of RAI. Eighteen MNOs have already committed to the roadmap as a way of tracking, maintaining and improving their responsible use of AI following significant industry involvement in the consultation and development process. Best-practice principles The RAI Maturity Roadmap is underpinned by five core underlying dimensions: the vision, values and strategic goals of an organisation; its operating model and how to maintain AI governance across all operations; technical controls aligned with regulatory requirements; collaboration with third-party ecosystems; as well as corporate change management and communication strategies. For each of these dimensions, the roadmap will guide organisations to take the appropriate steps to use AI responsibly relative to their level of maturity. It also builds on well-established best-practice principles, including: fairness; human agency and oversight; privacy and security; safety and robustness; transparency; accountability; and environmental impact. By providing greater clarity and a common approach to the responsible use of AI, the GSMA’s industry roadmap will give MNOs the confidence to commit to its adoption in the knowledge they are doing so in established, agreed and ethical ways, and therefore unlock the technology’s full value more quickly. Mats Granryd, Director General of the GSMA, says, “The transformative potential of AI has long been apparent, but its integration in our work and our lives must be done in a responsible and transparent way for it to be truly effective and sustainable. This roadmap will now empower more MNOs to embrace AI in the knowledge they, in line with the whole sector, are doing so responsibly and ethically. “Responsible AI is the right way to explore and unlock the many opportunities the technology presents, and the telecoms industry is proud to lead the way as the first sector to commit to this approach – we hope others will follow our example.” José María Álvarez-Pallete López, GSMA Board Chair and Chairman & CEO of Telefónica, adds, “The speed with which AI has now become a central part of tech and telecoms operations demonstrates its power and undoubted value, but also the risks we must consider as an industry and the need to include ethics at the heart of AI to prevent its uncontrolled development. It is crucial for us all to ensure responsible guidelines for the use of AI are implemented now, and it is great to see the telecoms industry leading the way on this with the GSMA’s new roadmap.” William Woo, Singtel’s Group Chief Information Officer and Group Chief Digital Officer, comments, "As a leading digital services provider, the Singtel Group is committed to empowering people and businesses and creating a more sustainable future for all. To ensure AI is developed and used ethically and responsibly, we have collaborated with GSMA to develop the Responsible AI Maturity roadmap which provides the industry with a clear framework for action. This roadmap also guides our own efforts to enhance our responsible AI practices, so enterprises and consumers can benefit from the value creation potential of this next-generation technology safely." The full list of MNOs already signed up to the GSMA Responsible AI Maturity Roadmap is: Axiata, BT, Deutsche Telekom, Du UEA, E&, Globe, MTN, Orange, Singtel, stc, Telefónica, Telenor, Telia, Telstra, Turkcell, TIM, True, and Vodafone.

VIAVI introduces VAMOS automation platform

VIAVI Solutions has introduced the VIAVI Automation Management and Orchestration System (VAMOS), an intelligent automation platform that incorporates AI/ML capabilities to enable wireless and cloud service providers, network equipment manufacturers and their ecosystems to reduce operational expenses and accelerate time-to-market. The complexity of network architectures continues to increase, as operators and equipment manufacturers investigate the next generation of technology, migrate to the cloud, and leverage AI and ML. Continuous Testing (CT) becomes ever more prevalent to provide a unifying perspective on real-world performance. However, labs are confronting the dual challenges of more tests and limited headcount. Automation has become a crucial way for them to manage the complexity, scheduling and manpower demands of CT, allowing technicians to efficiently power through hundreds of test cases, and to focus on higher-order analysis and problem solving. VIAVI has developed VAMOS as part of its NITRO Wireless portfolio to automate test campaigns and their execution in one centralised cloud-based, Lab-as-a-Service platform. Built-in AI and ML capabilities enable test optimisation and faster response times. VAMOS’s customisable workspaces and configurations streamline the testing process across organisations and lab locations. Shared tool testbeds and individual sandboxes accommodate multiple test needs while the platform’s robust analytics and reporting help maximise test resource utilisation and boost test accuracy. “As VIAVI works with leading labs around the globe to integrate wireless, cloud and AI, the need for automation and orchestration has never been clearer,” says Ian Langley, Senior Vice President, Wireless Business Unit, VIAVI. “In initial implementations at major labs, VAMOS has already demonstrated significant reductions in cost per test-hour and increases in hardware utilisation.” In addition to providing a standalone solution to schedule and run test campaigns based on VIAVI’s NITRO Wireless portfolio, VAMOS can be integrated with a third-party automation framework, allowing it to interact with a wider range of products and existing test environments. Connection is available via both software and hardware. VAMOS will be integrated into the VIAVI Automated Lab-as-a-Service for Open RAN (VALOR) for the lab’s on-demand, cloud-based testing. VALOR is designed to manage and support 5G and Open RAN deployments that would benefit from access to tools and expert staff with a minimal ramp-up time. The project is funded by the Public Wireless Supply Chain Innovation Fund. For more from VIAVI Solutions, click here.

New broadband network use cases to be showcased

An array of network innovations set to aid operators in their move to services-led broadband will be demonstrated for the first time at Network X. The Broadband Forum's innovation demonstrations will showcase several real-world use cases that are ensuring Quality of Experience (QoE), improving network efficiency and performance, and accelerating time-to-market of new services for broadband service providers at the event on 8-10 October. Two first-time use cases enabled by the Forum’s flagship standards include the automated deployment of best practices and applications for greater troubleshooting of equipment in the access network and 5G Wireless-Wireline converged Residential Gateway transformation. Other demonstrations include use cases for network equipment interoperability, smart network traffic steering, fixed access network sharing and smart home application management. “The expansion beyond the CloudCO-centric demos shown last year to the wider pool of our work and standards represents the breadth of progress made by Broadband Forum and its members over the past year as we continue our journey towards services-led broadband,” says Lincoln Lavoie, UNH-IOL Principal Engineer and Broadband Forum Technical Committee Chair. “Our demonstrations, plugfests and certification programs are fundamental in making the first connection point and bringing together the industry’s key players, architectures, and users that drive the interoperable, open broadband ecosystem.” Broadband Forum members will participate in and support the demonstrations. The members will also come together for BASe workshops to explore the technologies, innovations, and broadband standards that are enabling operators to seamlessly manage the connected home, differentiate their services and deliver greater value beyond providing basic connectivity, unlocking new revenue. “These demonstrations not only signify the industry’s strategic transition away from connectivity-driven models into the application age of broadband, but they provide a real-life proof-of-success and the confidence the industry needs to adopt Broadband Forum’s standards,” notes Manuel Paul, President of the Board of Directors at Broadband Forum and Squad Lead Network Convergence at Deutsche Telekom. “Open standards and software are paramount in providing the industry with new insights, innovations and interoperable, holistic solutions that allow service providers to adopt a services-led approach and offer more differentiated and customised packages to each of their subscribers.” The demonstrations will encompass Broadband Forum standards, Open Broadband projects, commercial solutions, and open source software. To see the live demos and BASe workshops, visit the Broadband Forum Member Pavilion – Stand C46 at Network X on October 8-10 in Paris, France. For more from Broadband Forum, click here.

UK data centres designated Critical National Infrastructure

The UK government has made the country’s data centres Critical National Infrastructure to protect the country’s data against IT outages, cyber attacks and environmental emergencies. It’s the first Critical National Infrastructure designation since 2015, putting data centres alongside water, energy and emergency services systems, giving them greater government support when recovering from critical incidents. As part of the designation, a dedicated CNI data infrastructure team of senior government officials will be formed to monitor for potential threats, working closely with agencies such as the National Cyber Security Centre and emergency services to ensure data, from photos to NHS records, is protected. Jennifer Holmes, CCO at LINX, comments, “Data and network traffic is growing exponentially as people and businesses rely more and more on digital services. Here at LINX we have been classed as critical national infrastructure in the UK for many years and wholly support this recognition for our data centres, many of whom are valuable partners of ours. “As data continues to scale, resilient infrastructure becomes increasingly important to ensure uninterrupted data flow and protect against downtime, which can prove costly across many sectors. “This move should form part of a wider internet redundancy strategy, creating protocols and fail-safes to reroute network traffic in the event of an outage. Threats such as cyber attacks or extreme weather conditions are a case of when, not if, so it’s vital to have redundancies in place to not only protect data centres, but ensure networks stay online." With the CNI designation, the government will work to build contingency plans to mitigate risks and damage caused in the event of an attack against a data centre. This will work in tandem with the proposed Cyber Security and Resilience Bill to strengthen the UK’s cyber defences. Technology Secretary Peter Kyle says, “Data centres are the engines of modern life, they power the digital economy and keep our most personal information safe. Bringing data centres into the Critical National Infrastructure regime will allow better coordination and cooperation with the government against cyber criminals and unexpected events.” It follows the Chancellor’s announcement of an £8 billion investment in the UK data centre market, aiming to create 14,000 jobs and spark economic growth. The UK is currently home to the highest number of data centres in Western Europe, becoming an increasingly valuable driver of the UK economy.

Juniper revolutionises data centre assurance

Juniper Networks has announced several new and unique enhancements to its data centre assurance capabilities, driving exceptional user experiences through increased network visibility, analysis and automation. The Juniper data centre networking solution now incorporates new cloud-hosted services that leverage AI for networking to deliver enhanced insights into application behaviours, both traditional and emerging AI workloads, for ongoing optimisation and rapid troubleshooting. In addition, Juniper has added new capabilities for analysing and validating data centre operations plus even richer telemetry data which, alongside other data centre assurance capabilities, help to reduce deployment times by up to 85% and cut OPEX costs by up to 90% in some instances. Juniper’s data centre networking solution consists of QFX Series Switches, EX Series Switches, PTX Series Routers, ACX Series Routers and high performance SRX Series Firewalls managed via Juniper Apstra data centre assurance software and the Marvis Virtual Network Assistant (VNA). As a key part of the Juniper AI-Native Networking Platform, the solution leverages the right data to deliver the right real-time responses for highly reliable data centre networking. This enables unique capabilities, such as multivendor intent-based networking and switch management, proactive AIOps and a GenAI conversational interface for knowledgebase queries. From traditional data centres to new data centres for AI training, inference and storage clusters, Juniper combines exceptional performance with best-in-class flexibility and operational simplicity, plus switch management, proactive AIOps and a GenAI conversational interface for knowledgebase queries.   To simplify data centre operations and maximise network performance even further, Juniper has added new and unique software enhancements, which include: New AI-Native cloud services that improve application visibility and assurance to optimise performance and lower mean-time-to-resolution (MTTR) Juniper is launching two new data centre cloud services, Service Awareness and Impact Analysis, to complement the Marvis VNA for Data Center AI-Native cloud service announced earlier this year. Service Awareness leverages AIOps to add application and service data to the Juniper network knowledge graph, enabling greater application-to-network visibility. Service Awareness increases the understanding of where apps and services attach, how they communicate across the network, and what resources they consume, providing direct insights and supporting additional assurance capabilities such as Impact Analysis.  Impact Analysis builds on Service Awareness to enable faster troubleshooting and issue resolution and improved application assurance. AI/ML maps identified issues to impacts, providing a clear picture of which issues are responsible for applicationimpacts and which are unrelated. State comparison between different times improves identification and resolution of transient issues. Service Awareness and Impact Analysis are now available in the Juniper Apstra Premium license tier at no extra charge. Marvis VNA for Data Center, the initial application in the Juniper Apstra Cloud Services suite, continues to be available in all three Juniper Apstra license tiers (Standard, Advanced, Premium) at no extra charge.  All three data centre cloud services are built on Juniper’s microservices cloud architecture, which maximises scale, resiliency and performance. Continued investment in intent-based networking improves the operator experience and further optimises application performance​. The latest release of Juniper Apstra (version 5.0), which is a seamless upgrade for current users, builds on this leadership by adding over 100 new features focused on simplifying data centre operations even further. For more from Juniper, click here.

LINX Nairobi network expands to PAIX Data Centres Kenya

The London Internet Exchange (LINX) is extending its African interconnection platform to PAIX Data Centres in Nairobi, following demand from the local networking community.  Networks located at the PAIX facility in Nairobi are soon to be just a single cross connect away from peering opportunities with any network present at LINX Nairobi, from global content networks like Meta to local ISPs such as ICON Fiber, Mtaani Telecom, Mymanga Networks and PepeaNet.  LINX Nairobi has a fully interconnected and dual fibre infrastructure between the data centre sites for full resilience and redundancy. The addition of PAIX will enhance the LINX fabric to a four-site interconnection hub and the installation work is being prepared and looking to go live in the coming weeks. Launched back in November 2023, the new Internet Exchange Point (IXP) is going from strength to strength, with a strong community of local Internet Service Providers (ISPs), global content networks and strategic partners already interconnected, and traffic starting to build. The team at LINX have spent a lot of time with the local engineering community and, following interest from key networks located at PAIX, it was decided that the infrastructure needed to grow – only nine months after launch.  PAIX Nairobi NBO-1 is located at the Britam Tower in Upper Hill, Nairobi, the central business district and a known key financial hub for East and Central Africa.  Emmanuel Makina, Sales Manager of PAIX Data Centres says, “With our cloud- and carrier-neutral data centre located in the centre of the business district, we host communities of interest for the financial and content industries, so that includes financial services, advertising, broadcasting and entertainment companies.    "The customers that host their mission critical equipment in our facility have a requirement to be online 24x7 in today’s digital economy.  They all benefit from being able to connect to multiple networks, easily scale their bandwidth, reduce their connectivity costs, and have the lowest latency to their partners. "The PAIX facility is a natural communications hub for Nairobi, in a very central location in Upper Hill and next to Britam Tower where our customers can collocate their antennas for wireless connectivity to all parts of the city.” Jennifer Holmes, CCO for LINX comments, “We didn’t expect to be expanding the LINX Nairobi network this soon, but we like to pride ourselves in our commitment to the local community. They said, we listened. By expanding the peering opportunities to the customers at PAIX we are adding value to the entire LINX Nairobi community and prospective new local and global networks who we are in talks with.”

Vertiv launches cloud-based fleet management

As AI workloads pivot to the network edge, the need for enhanced visibility at these remote data centre sites has become increasingly apparent. Recognising this, Vertiv has introduced Vertiv Environet Connect, a cloud-connected and web-based fleet management and monitoring solution. It features a device-agnostic interface that can handle diverse data centre infrastructure equipment across multiple locations, regardless of the manufacturer. Environet Connect is now available in Europe, Middle East and Africa (EMEA) and in North America. Environet Connect speeds the deployment of remote Vertiv equipment and improves its health and efficiency through mass provisioning and firmware updates of network management cards. The system's monitoring capability enhances the oversight of critical infrastructure and provides customisable and configurable alarm notifications. Monitoring covers UPS systems, rack power distribution units (PDUs), generators, and thermal units. "Edge deployments are growing rapidly and may soon be driven by real-world AI applications such as large language models, predictive analytics, and autonomous vehicles. Although these applications currently operate in data centres, they may quickly shift to the edge to reduce latency and avoid processing bottlenecks," says Wesley Lim, vice president of software and digital solutions for Vertiv. "Implementing a secure, user-friendly and web-accessible monitoring solution like Environet Connect would enhance operational visibility and maximise uptime for remote environments." Environet Connect is accessible to direct customers and channel-managed service provider (MSP) partners. It accommodates all user types and is designed for multi-tenancy, simplifying the process for partners and customers. Vertiv offers a series of services to enhance the Environet Connect user experience, with software training, customer help desk and asset management. The services include tiered levels, encompassing technical support, firmware updates, device provisioning and remote monitoring. Vertiv recently announced its end-to-end portfolio for High-Performance Compute (HPC) and AI deployments, Vertiv 360AI. The solutions include power, cooling, enclosures, end-to-end lifecycle services and digitised management. Vertiv Environet Connect allows a common interface for the solutions within the AI ecosystem. For more from Vertiv, click here.

Easily upgrade fibre networks with new transceiver products

ProLabs, a leader in compatible optical networking and connectivity solutions, has announced the launch of two new transceiver products which will extend the life of existing broadband networks. Since the launch of the first fibre optic networks in 2008, demand for internet services has grown massively, a trend exacerbated by recent increases in bandwidth demand from Artificial Intelligence (AI) and Machine Learning (ML) tools and greater automation in data centre applications. In response, on the opening day of Connected Britain, ProLabs launched two new transceivers which will enable operators to upgrade their existing fibre networks without having to uproot and replace existing cables. “So much has changed since the first full fibre networks were built it is understandable that some are beginning to struggle with the demands placed upon them by bandwidth hungry households, businesses and data centres,” ProLabs, Vice President of Sales EMEAI, Sam Walker says. “The highly anticipated new transceivers being launched today will extend the life of networks across the country without the need for major infrastructure replacement projects. Upgrading existing network elements and infrastructure has never been so easy.” The new QSFP28 100G ZR4L-Bidi transceiver enables existing 10G fibre networks to operate at 100G levels at distances up to and above 70km without the need to replace any existing infrastructure. The product is 100% compatible with all leading Network Equipment Manufacturer (NEM) switches and rotor platforms and comes with a single LC connector interface, making it perfect for any network operator looking to upgrade their network with minimum fuss. The QSFP28 100G DCO transceiver responds to customer demands for a tuneable 100G product. It is capable of 80km ‘Point-to-Point’ reach without amplification and massively increases the capacity of existing infrastructure making it suitable for high traffic scenarios and backhaul. It is also backwards compatible with existing switchboards. “These transceivers have been developed with service providers in mind,” continues Sam. “In instances where a business has acquired another and is looking to integrate an older legacy network into the fold, our products will enable them to save valuable resources without an overhaul of legacy fibre. This will prove invaluable for alternative networks (altnets) with ambitions to consolidate and expand despite a limited budget.”

FTTH summit highlights industry trends and challenges

Hosted in Kuala Lumpur, Malaysia, by the Fiber Network Council APAC - which holds this year’s presidency of the FTTH Councils Global Alliance (FCGA) - the latest summit brought together over 25 senior leaders from the six regional councils. Over the course of two days, participants engaged in networking and discussions, exploring both the differences and shared challenges of fibre deployment and adoption at the international level. The event provided a valuable opportunity for the FTTH Councils Global Alliance to align on shared objectives and initiatives, while enabling fibre stakeholders worldwide to exchange and learn from the successful experiences of their peers, with a focus on future challenges and regional priorities. The fibre deployment trend in the Asia-Pacific region is accelerating, with the 'FTTH/B Panorama 2023 APAC' released by the Fiber Network Council APAC report showing a 7.1% increase in subscribers to 645 million and a 7.9% rise in homes passed to 815 million by June 2023. Over the last decade, subscribers have grown 6.3 times, and homes passed have increased 2.6 times. However, this rapid expansion has led to a decline in the take-up rate in some markets. The report classifies the region into three tiers: mature markets with over 80% coverage (China, Japan, South Korea), medium markets with 30-80% coverage (Australia, Indonesia), and high-potential markets with less than 30% coverage but strong growth, particularly in India, which saw 153% subscriber growth since December 2021. The FTTH Council Europe's 'European FTTH/B Market Panorama 2024' shows a positive trend in FTTH deployments in Europe, with 69.9% coverage in the EU39 area in September 2023. Despite this, only 34.7% of homes are effectively connected, with significant hurdles in key markets like Germany, the UK, Italy, Greece, Belgium, and Austria, resulting in a take-up rate of just 50%. Implementing the Gigabit Infrastructure Act will be crucial for expanding fibre networks and reaching maximum coverage, alongside effective demand-side measures and a clear plan for copper switch-off to stimulate the adoption of fibre-based services, pre-requisite to driving the required private investments. The Fiber Broadband Association’s 'The State of The North American Fiber Industry', December 2023, shows that the region had record fibre deployment, with 9 million homes passed during the year. The United States ended the year with 77.9 million homes passed and 30.9 million homes passed with fibre. Fibre 'take-rates' are averaging 45.4% based on unique home passings. In Canada, fibre has now been deployed passed 12.1 million homes with 44.6% take-rates against unique fibre home passings. The US is in the early stages of the largest fibre investment cycle in history, as the Administration works to connect every home by the end of the decade. The FTTH Panorama Latam 2023 report, by the Fiber Broadband Association – LATAM Chapter, highlights that Latin America and the Caribbean had 56.7 million fixed broadband FTTH accesses by the end of 2022. The growth of FTTH technology is expected to replace other fixed broadband technologies in the region, which currently serves 54 million households. Countries with low FTTH penetration, such as Argentina, Colombia, Peru, Bolivia, Paraguay, Panama, and Puerto Rico, present significant opportunities for market development. With 68.7 million underserved households, the region has substantial growth potential, especially when compared to Europe's 70% coverage and 35% penetration rate. Fibre optics are seen as the key driver for this expansion. Fiber Connect Council MENA emphasised the critical role data centres will play in driving the AI revolution and enabling widespread 5G deployment across the region. The Middle East is poised for significant growth, with its data centre market valued at $5.57 billion in 2023 and projected to soar to $9.61 billion by 2029, reflecting a robust CAGR of 9.52%. As the backbone of digital transformation, these investments will be pivotal in shaping the future of technology and connectivity in the region. Digital Council Africa reiterated that the continent has seen an unparalleled digital metamorphosis, catalysed by the far-reaching effects of the global COVID-19 pandemic. This transformative wave has reshaped the SSA landscape through the rapid expansion of connectivity, the widespread adoption of mobile technologies, and the surge in internet usage. SSA's youthful population stands as a compelling attraction when compared to regions with predominantly older demographics. Nonetheless, manoeuvring through the intricate SSA terrain can be a formidable undertaking, and better policy environments will attract further investment.

Yeastar to showcase Contact Centre Solution at UCX 2024

Yeastar, a provider of Unified Communications (UC) solutions and a continuous driver of UCaaS and CCaaS in recent years, has announced its participation in UCX 2024, which is being held in London from 2-3 October 2024. At the exhibition, Yeastar is poised to unveil its Contact Center Solution, underpinning its commitment to the user experience and delivering enhanced, full-fledged and user-centric communication experiences from London to across the globe. UCX 2024 is set to be a best-in-class event in the realm of unified communications and collaboration, and since 2008, it has supported over 150,000 IT professionals. This year it will not only spotlight the latest UC market-leading trends and cutting-edge technologies transforming how next-gen businesses communicate both internally and externally, but it will also feature a comprehensive range of topics including data, AI and automation, customer experience, IT operations and service management, and more. Yeastar offers the following 'Easy-first' solutions: Yeastar Cloud Phone System: Yeastar offers a cost-effective cloud solution to eliminate high IT expenses, hardware maintenance, and complex setups. Users can benefit from a unified experience with advanced cloud functionalities and real-time central management for a streamlined, ready-to-deploy system. Ideal for both large enterprise and start-ups, Yeastar’s flexible subscription plan and enterprise-grade UCaaS infrastructure ensure seamless connection and collaboration across any device and location, maximising ROI.• Yeastar Central Management: a centralised platform to simplify UCaaS service delivery and on-premises device management.• High Availability Solution: N+1 High Availability with four full-fledged deployment choices and enterprise-grade redundancy.• Microsoft Teams Integration: Embded app with all enterprise-grade features (and thus no need for a Teams phone license or Microsoft Calling Plan).• Bulk Auto-provisioning: Configuring IP Phone in clicks, supporting 270+ mainstream IP models.• CRM-friendly Integration: Seamless integration with popular CRM platforms like Salesforce, HubSpot, Zoho, etc. The latest offering is the Yeastar Contact Center Solution, a multi-tasking solution designed for efficiency. With an ‘Easy-first’ approach, it enhances agent productivity through robust call and chat report management. Advanced call centre and omnichannel capabilities integrate seamlessly with SMS, Facebook, and WhatsApp via APIs, streamlining workflows and saving valuable time. “Stepping out is crucial, and we’re excited to connect with industry pioneers and gather valuable insights at the UCX2024,” says Arya Zhou, Head of Global Sales at Yeastar. “We are eager to showcase Yeastar's future-proof, scenario-oriented products; especially the brand-new Contact Center solution, designed to meet businesses’ daily communication and collaboration needs. Yeastar is looking forward to engaging with visitors, understanding their challenges, delving into their needs, and exploring opportunities to drive the future of Unified Communications together.” Yeastar will be at Stand R36. For more from UCX, click here.