Yeastar, a provider of Unified Communications (UC) solutions and a continuous driver of UCaaS and CCaaS in recent years, has announced its participation in UCX 2024, which is being held in London from 2-3 October 2024.
At the exhibition, Yeastar is poised to unveil its Contact Center Solution, underpinning its commitment to the user experience and delivering enhanced, full-fledged and user-centric communication experiences from London to across the globe.
UCX 2024 is set to be a best-in-class event in the realm of unified communications and collaboration, and since 2008, it has supported over 150,000 IT professionals. This year it will not only spotlight the latest UC market-leading trends and cutting-edge technologies transforming how next-gen businesses communicate both internally and externally, but it will also feature a comprehensive range of topics including data, AI and automation, customer experience, IT operations and service management, and more.
Yeastar offers the following ‘Easy-first’ solutions:
Yeastar Cloud Phone System: Yeastar offers a cost-effective cloud solution to eliminate high IT expenses, hardware maintenance, and complex setups. Users can benefit from a unified experience with advanced cloud functionalities and real-time central management for a streamlined, ready-to-deploy system. Ideal for both large enterprise and start-ups, Yeastar’s flexible subscription plan and enterprise-grade UCaaS infrastructure ensure seamless connection and collaboration across any device and location, maximising ROI.
• Yeastar Central Management: a centralised platform to simplify UCaaS service delivery and on-premises device management.
• High Availability Solution: N+1 High Availability with four full-fledged deployment choices and enterprise-grade redundancy.
• Microsoft Teams Integration: Embded app with all enterprise-grade features (and thus no need for a Teams phone license or Microsoft Calling Plan).
• Bulk Auto-provisioning: Configuring IP Phone in clicks, supporting 270+ mainstream IP models.
• CRM-friendly Integration: Seamless integration with popular CRM platforms like Salesforce, HubSpot, Zoho, etc.
The latest offering is the Yeastar Contact Center Solution, a multi-tasking solution designed for efficiency. With an ‘Easy-first’ approach, it enhances agent productivity through robust call and chat report management. Advanced call centre and omnichannel capabilities integrate seamlessly with SMS, Facebook, and WhatsApp via APIs, streamlining workflows and saving valuable time.
“Stepping out is crucial, and we’re excited to connect with industry pioneers and gather valuable insights at the UCX2024,” says Arya Zhou, Head of Global Sales at Yeastar. “We are eager to showcase Yeastar’s future-proof, scenario-oriented products; especially the brand-new Contact Center solution, designed to meet businesses’ daily communication and collaboration needs. Yeastar is looking forward to engaging with visitors, understanding their challenges, delving into their needs, and exploring opportunities to drive the future of Unified Communications together.”
Yeastar will be at Stand R36.
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